1. Introduction

Welcome to NovelPlus!

We are committed to protecting and respecting your privacy. Your privacy and trust are very important to us, and it is our commitment to being transparent about the use of collected information.This policy applies to the NovelPlus apps, websites, sites, and related services and contents we provide (collectively, "NovelPlus" or "Services"). This Privacy Policy (the "Policy")  describes our policies and procedures on the collection, use, disclosure, and sharing of your Personal Data (defined below) in connection with NovelPlus, and sets out your choices and rights in relation to that Personal Data. For the avoidance of doubt, this Privacy Policy does not apply to other products or services that display or reference a different privacy policy.

Please note that this Privacy Policy only applies to data collected or received by us through your use of NovelPlus. It dose not apply to, and we are not responsible for, the actions of third party people or companies, the content of their sites, their use of data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, endorsement of, or affiliation with, those people or companies.

By using NovelPlus you confirm you have read and understand this Privacy Policy and agree to the processing of your Personal Data in accordance with this Privacy Policy. IF YOU DO NOT AGREE TO THE PROCESSING OF YOUR PERSONAL DATA IN THE WAY THIS PRIVACY POLICY DESCRIBES, PLEASE DO NOT PROVIDE YOUR PERSONAL DATA WHEN REQUESTED AND STOP USING NOVELPLUS.

THIS PRIVACY POLICY IS IMPORTANT. WE HOPE YOU WILL TAKE THE TIME TO READ IT CAREFULLY.

 

2. Age restrictions

NovelPlus is not intended for children under the age of 13 ("Children"). Children must not use Services  for any purpose. NovelPlus will never knowingly solicit or accept personally identifiable information or other content from a user or visitor who NovelPlus knows is under 13 years of age. If NovelPlus discovers that a user under 13 years of age has created an account, or that a user or visitor under 13 years of age has posted personally identifiable information or other content to the Services, NovelPlus will terminate the account and remove the information or other content as soon as commercially practicable.

Users between 13 and 18 (each a "Teen") may not access or use Services unless (a) both the Teen and their parent or legal guardian have first agreed to the Policy; and (b) the Teen uses an account established by their parent or legal guardian, under such parent or guardian’s supervision, and with such parent or guardian’s permission. If you permit a Teen to use the Services, you hereby agree to this Policy on behalf of both yourself and the Teen. You further agree that you are solely responsible for any and all use of the Services by your Teen regardless of whether such use was authorized by you.

If you believe that we have Personal Data about or collected from a child under the relevant age, please contact us at support@novelplus.co.

 

3. The types of personal data we collect

We want you to understand the types of information we collect as you use NovelPlus. We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep tour account in working order.
• To deliver and facilitate delivery of services to the users. We may process your information to provide you with the requested service.

We collect information about you from different sources and in various ways when you use NovelPlus, including information you provide directly to us, third-party data sources, information collected automatically by us, and data we infer or generate from the foregoing. More information about the categories and sources of information is provided below:

Personal Information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interaction with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following :

• Names
• Email addresses
• Usernames
• Passwords

Sensitive Information. We do not process sensitive information.

Payment Information. We may collect your payment information if you are a paying customer. This information is required to complete a commercial transaction on NovelPlus. We use this information to enable and fulfill your transaction. If you choose to use any third-party’s service to finalize and pay for your order, you will provide your credit card number directly to  the third-party. The privacy policy of the third-party will apply to the information you provide on its website.

Social Media Login Data. If you choose to register to use NovelPlus with a social networking credential, such as with a third-party account (e.g. Facebook, Google, Apple), we will ask permission to access basic information from that account, such as your name, age, email address and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. You can stop sharing that information with us at any time by removing our  access to that account.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with the access or permission:

• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect information when you visit, use, or navigate the Services. This information does not reveal your specific identify（like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our services automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your Ip address, device information, browser type, and settings and information about your activity in the Services ( such as the data/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (system activity, error reports (sometimes called "crash dumps") , and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and /or mobile carrier, operation system, and system configuration information.

 

4. Who do we share your data with

We do not share your Personal Data except as approved by you or as otherwise described in this Privacy Policy.

Service provider. We engage other companies and individuals to provide services to us for any of the purposes described in this Policy, such as cloud storage providers, payment card processing and verification. We require that these service providers provide the same or equal protection of user data as stated in this Policy, and prohibit them from retaining, using or disclosing your information except as necessary to provide services to us.

Third party Plug-ins. With third party applications and platforms, such as Facebook, Google, that give you the option to post information about your activities on our Services to share with others within your network. This Policy does not apply to your use of any such third party applications and services, and we are not responsible for how those third parties collect, use and disclose your information. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services and to learn more about their information and privacy practices.

Other users. Any information that you include in your publicly-visible NovelPlus profile, which may include your profile ID, nickname, photo and your personal introduction will be shared on our Services to all other users. If you participate in social features, such as chat, picture and other electronic information you disclose may become publicly available. It may also be read, copied, collected, or used by other users.

Government, public, regulatory, judicial and law enforcement bodies or authorities. We may release your information as required by law, such as to comply with a court order, or when we believe, in good faith, that release is appropriate to comply with the law and reasonably necessary to, including (a) comply with a legal obligation, process or request (including tax and related reporting requirements); (b) enforce our Terms of Service, Policy and other agreements, policies, and standards, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Disclosures in the event of merger, sale or asset transfer. We may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. Under these circumstances, we will always require the third parties or related companies to comply with this Policy.

Affiliates. We may share your information with any members, subsidiaries, or affiliates of us, to provide our Services including improving and optimizing our Services, preventing illegal use and supporting users.

 

5. Where do we store your data

If you choose to use our service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where your are located. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy and applicable law.

 

6. Security of your data

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. Although we make good faith efforts to store the information collected on the Services in a secure operation environment, however, we cannot guarantee the absolute security of that  information during its transmission or its storage on our system. We do not warrant or represent that your information will be protected against loss, misuse or alteration by third parties, since no method of transmission over the internet, or method of electronic storage is 100% secure.

 

7. Your rights

We provide mechanisms for updating and correcting your Personal Data and your non-Personal Data for many of our Services. You have the  right to rectify and correct your Personal Data by logging into your account at any time. With respect to correction requests, where we agree that the Personal Data is inaccurate or incomplete, we will try to tell any third party to whom we have disclosed the relevant Personal Data so that they can rectify the Personal Data as well.

You also benefit from the rights to request the restriction of processing, and the portability of your Personal Data. However, we may process your Personal Data if there are other valid legal grounds for us to do so (e.g., for the defence of legal claims or for other protections). You have the right to withdraw consent at any time, and you may object to our use of your Personal Data  that we use on the basis of our legitimate interests (e.g., when we use your Personal Data to ensure account security).

You can exercise these rights with NovelPlus by sending a request to the following e-mail address support@novelplus.co. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

8. Deletion of your data

You can request deletion of your data at any time by contact us at support@novelplus.co. We will evaluate such requests on a case by case basic. Upon you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and /or comply applicable legal requirements.

You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of NovelPlus.

 

9. Data retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. If you wish to cancel your account or request that we no longer use your Personal Data to provide you Services, contact us at support@novelplus.co. Notwithstanding the foregoing, we will retain and use your information as necessary to comply with our legal obligations, resolved disputes and enforce our agreements.

 

10. Third-party Advertisers, Links to Other Platforms

NovelPlus allows other companies, called third party advertisers and advertising networks, to serve advertisements within  our Services to deliver interest-based advertising to you about third party products and services. These third party advertisers  and advertising networks use technology to send the advertisements and links that appear on our Services directly to you. When you use our Services, some third party tools (SDKs) integrated within our Services may collect and use certain information collected from your device for the purpose of advertisement display and optimization. Such information includes device manufacturer, model, and operating system, screen size, orientation, audio, battery, device memory usage, carrier name, IDFV, IDFA or Android Advertising ID, time zone setting, locale settings (country and preferred language) and IP address. You should consult these third party advertisers  and advertising networks’ respective privacy policies for more information on their practices and instructions on how to opt-out of certain practices. Our Privacy Policy does not apply to, and we cannot control the activities of, such third party advertisers, advertising networks or websites. Any data obtained by third party advertisers and advertising networks subsequently shared with  us is maintained and dealt with by us under this Privacy Policy.

 

11. Changes

We may change this Privacy Policy from time to time to reflect changes to our information practices ("Updated Policy").  We will not reduce your rights under any updates to the Policy without your explicit consent, and we always indicate the date when the last changes were published.

For changes to the Policy that we need to make to meet security, safety, legal or regulatory requirements, we may not be able to notify you in advance. Where we consider that any changes to the Policy are reasonably material, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will (where reasonably practicable) notify you via inbox message or by posting the changes on our website. Any changes to this Policy will become effective immediately upon posting by us, unless we specify otherwise. We encourage you to periodically review the Policy to learn how NovelPlus is protecting your information.

AS YOU ARE NOT ALLOWED TO USE THE SERVICES IF YOU DO NOT AGREE TO FOLLOW THE POLICY, IF YOU CONTINUE TO ACCESS OR USE THE SERVICES AFTER WE HAVE POSTED THE UPDATED POLICY, WE WILL CONSIDER THAT YOU HAVE ACCEPTED AND AGREED TO BE BOUND BY THE UPDATED POLICY. IF YOU DO NOT AGREE TO THE UPDATED POLICY, YOU MUST STOP ACCESSING OR USING THE SERVICES AND CLOSE YOUR ACCOUNT (IF APPLICABLE).

 

12. Language

This Privacy Policy may be prepared in multiple languages. In the event of any inconsistency or different interpretation among any language version, the English language shall always prevail. All other language versions shall be deemed to be automatically amended to conform with and to make the relevant text consistent with the English text.